FAQs

Frequently Asked Questions:

Delivery

What days of the week do you deliver?

Deliveries are done on a Monday.

How much is delivery?

Delivery within 5 miles of HP10 8HB is free of charge.

All subscriptions are delivered for FREE.

All juices and cleanses have a flat rate delivery fee of £15.

Functional protein balls have a flat rate delivery fee of £3.40.

Is there a delivery charge on subscriptions?

No, our gift to you is free delivery on all subscriptions.

Where do you offer free delivery to?

Within 5 mile radius of Penn, in Buckinghamshire.

What happens if you try to deliver and i’m not in?

We cannot leave deliveries unattended if you’re not in, for fear of the products spoiling. We will return the products to our manufacturing facility and try to re-arrange delivery with you, which may involve an additional charge.

What can I do if i want to change delivery day or time?

Our products are made to order and ingredients are sourced the day before manufacturing so we require 48 hours notice if you wish to change any of the delivery details.

Can i specify the delivery window?

You will be given a 2 hour delivery window, if you have a specific time request, please note in on the checkout page with your order and we will do our best to accommodate.

Why aren’t all delivery options showing as available?

Due to our products being made to order, we have to limit the amount of orders for a particular product we can accept for each delivery day. If your desired delivery date isn’t available, it will be because you are ordering within the required 48 hour notice window or we have exceeded the number of order we can deliver that day.

What time do you deliver?

Deliveries will be made either between 12-2pm, 2-4pm and 4-6pm

Is it a courier service?

We are a local run start-up so you’ may even meet our founder Aoife when you receive your order. As we scale we hope to get more of the community helping out. Our aim is to give you the very best experience and keep it a personalised service. If you have any feedback or recommendations we’re all ears, so please do get in touch.

How will the products arrive?

Our goal is to keep the company carbon neutral-the planet is important to us! We offer a milk bottle type rotation system for our drinks to regular customers, so we collect the empty glass bottles as we deliver your new order. Our bottles are kept refrigerated during their journey to you, to ensure maximum freshness, and will arrive in a bag or carton. Please place them in the fridge as soon as you receive them.
Our functional snacks will either arrive by post or if we’re in the area delivering juices, we’ll deliver them to your door.

What area do you deliver to?

Delivery is currently available within Buckinghamshire. However you may see our products popping up in cafes, gyms and yoga studios further afield.


Subscriptions

Is there a delivery charge on subscriptions?

No, our gift to you is free delivery on all subscriptions.

What can I do if i want to change delivery day or time?

Our products are made to order and ingredients are sourced the day before manufacturing so we require 48 hours notice if you wish to change any of the delivery details.

Can i specify the delivery window?

You will be given a 2 hour delivery window, if you have a specific time request, please note in on the checkout page with your order and we will do our best to accommodate.

Why aren’t all delivery options showing as available?

Due to our products being made to order, we have to limit the amount of orders for a particular product we can accept for each delivery day. If your desired delivery date isn’t available, it will be because you are ordering within the required 48 hour notice window or we have exceeded the number of order we can deliver that day.

What time do you deliver?

Deliveries will be made either between 12-2pm, 2-4pm and 4-6pm

How will the products arrive?

Our goal is to keep the company carbon neutral-the planet is important to us! We offer a milk bottle type rotation system for our drinks to regular customers, so we collect the empty glass bottles as we deliver your new order. Our bottles are kept refrigerated during their journey to you, to ensure maximum freshness, and will arrive in a bag or carton. Please place them in the fridge as soon as you receive them.
Our functional snacks will either arrive by post or if we’re in the area delivering juices, we’ll deliver them to your door.

What area do you deliver to?

Delivery is currently available within Buckinghamshire. However you may see our products popping up in cafes, gyms and yoga studios further afield.

Do I pay for everything up front?

Payment gets processed as frequently as you’ve requested your products, so weekly, monthly or quarterly.

Can I cancel my own subscription?

Yes, a subscriber can cancel and perform other actions on their subscriptions via the My Account page.

When will the payments come out of my bank account?

Payment gets processed either a week from when you placed your order, if you’ve requested to receive our products weekly or 1 month from when you started if you selected monthly etc.

What is the exact interval for a monthly subscription, i.e. is it 30 days?

The amount of time between a monthly billing interval is one month. This means 30 days for some months (April, June etc.), 31 days for others, and then 28 or 29 days for February. If a monthly subscription is created on the 15th of February, the next payment will be charged on the 15th March. If the billing interval for a subscription is every 3 months and it is created on the 15th of February, the next payment will be charged on the 15th May.

What about subscriptions purchased on the last day of the month?

If a subscription is purchased on the last day of the month, recurring payments will continue to be charged on the last day of the month. For example, if a £10 / month subscription is purchased on the 31st December, its next 4 payments will be charged on:
31st January
28th February (or 29th February for a leap year)
31st March
30th April

Do I need to manually pay each time?

Payments are made automatically on the requested intervals. You can however pause, change or cancel your subscription at any point.

What payment methods are available for subscriptions?

We only accept card payments for subscriptions as Paypal does not support the ability to amend subscriptions or automatic payments.

What happens if product prices, included in my subscription change?

We will honour the price stated when you originally signed up for your subscription, so the amount will remain the same.

Can I change the product on an order?

You can amend a subscription from the My Account page.


Juices

Why should I do a juice cleanse?

Juice cleanses are a great way to boost your overall wellbeing as they allow your digestive system to rest while you detox, inducing optimal nutrition conditions for healing and rebuilding.

Cleanses can also reset your habits and relationship with food. We often eat as a distraction, so a cleanse is the perfect opportunity to observe how being without it makes you feel, and what thoughts/emotions arise. We recommend cleanses get incorporated into a healthy lifestyle every few months.

Are the juices high in sugar?

Even though natural sugars are better for you than the likes of white caster sugar, your body still processes it the same, and it still triggers insulin. Part of our mission is to make nutrient-dense functional food, so our juices contain as little natural sugars, aka fruit, as possible. We add just enough apple or pear to complement the vegetables.

What do the juices taste like?

Each juice tastes slightly different so you have variety, and we’ve added just enough ginger, citrus or apple, to complement the vegetables.

Our number one goal is to make our juices as nutrient-dense as possible so their flavour is clean and fresh, unlike shop bought juice. And as well as being healthy, they taste delicioius!

Will you tell me when to have the juices?

We’ll give you some guidance, however, the schedule isn’t strict. Consume the juices in whatever order feels right. You’ll know what works best for you. For example, the two nut mylks contain naturally occurring protein and healthy fats, so it’s a good idea to have these when you’re normally at your hungriest.

When is best to cleanse?

People choose to do cleanses for different reasons, which often dictates when they do them. As general guidance, you may choose to do one when you feel like you need a reset, when you want to boost your immune system or after a period of over-indulgence.

What does a juice cleanse involve?

You start by picking how many days you would like to do and when you want to start. Then we’ll send you a pre-cleanse questionnaire with some questions about your lifestyle, areas of your health you’re looking to address, and any food intolerances and allergies you need us to accommodate. We’ll carefully tailor all the juice and mylk recipes for your individual needs.

If your chosen cleanse is less than five days, you will receive everything in one delivery, so please make sure you have plenty of room in your fridge. For each day, you will receive 4 x 500ml cold-pressed juices and 2 x 330ml nut mylks.

At the end of the cleanse, you will receive the post-cleanse questionnaire to track your experience.

Can I eat during a cleanse?

To optimise the efficacy of the program, we recommend only drinking water and herbal tea in addition to the juices and mylks provided. Try to avoid solids completely. If this is unachievable for you, firstly challenge yourself to see if you are acting out of habit or if you are genuinely too low in energy or hungry to continue. Consider bulking up one of the juices with some protein powder or blending half a banana or avocado into the juice to increase your calorie consumption and make you feel fuller.

What should I expect?

Your energy levels might be lower during the initial phase of the cleanse, so make sure you get plenty of rest and don’t push yourself too hard physically. However, everyone is different and some people report having increased energy.

Depending on your lifestyle, you may experience some withdrawal symptoms from caffeine or sugar. The symptoms you’re likely to experience will be mild headaches and/or mood swings. Try to persevere as these should ease after the first few days.

Will I feel hungry?

This is a tricky one to answer because we’ve had lots of people say they don’t feel hungry, and some that say they were starving. A lot of it is psychological. You are getting enough calories to function during the cleanse and you will be drinking a minimum of 2.66 liters. If you keep yourself distracted and manage your hunger by having the juices and mylks when you need them, you should be able to push through without feeling starving. We tend to find day 1 the hardest.

How frequently should I do a juice cleanse?

There is no set rule as to how frequently to cleanse. We encourage people to be intuitive and listen to their body to gauge when it needs a cleanse. As a general guide, every three months seems to work for most people.

Will I lose weight?

You will almost definitely lose weight. Most people lose a couple of pounds a day, although there are benefits far beyond weight loss you’re likely to experience, which is what we like to focus on. Most people feel refreshed and reenergised both mentally and physically from the experience, and find it a great way to reset their habits.

How many days should I do?

If you’re new to juice cleanses, then we would strongly recommend doing no more than 3 days. Three days is a great way to gauge how a cleanse makes you feel, and long enough to make a big impact to your habits. Any more than this may be too intense an experience for your first one. It’s important to make things manageable and set yourself up for success. Remember to be kind to yourself during the process as it can be an emotional experience.

Can I train during the cleanse?

We strongly recommend taking lots of rest during a cleanse. It’s a chance for your digestive system and organs to recuperate and you may have less energy during the initial days. You may still want to do some gentle exercise, like walking or yoga, but try not to push yourself too much. Tune in and see what feels appropriate. It’s all about listening to your body.

Is there anything specific I need to do pre-cleanse?

In the lead up to your cleanse you may want to scale back on the amount of inflammatory foods you’re consuming, such as sugar, dairy, gluten, caffeine, meat, and alcohol. These foods are likely to increase your withdrawal symptoms during the cleanse, so the less you have beforehand, the more comfortable you will find the first few days of your cleanse.

Will I experience withdrawals?

You may experience withdrawals on the first few days of the cleanse if you have a lot of inflammatory foods in your normal diet, such as sugar, dairy, gluten, caffeine, meat and alcohol. The symptoms you may experience are headaches, nausea and/or mood swings. This might sound drastic, but for most people, if they experience them, they are mild and normally only occur on day 1. The feeling at the end of a cleanse makes it well worthwhile pushing through this initial discomfort. In fact, to date, everyone who has done a Happiness Transformation cleanse said they would do another!

What do people find the hardest about a cleanse?

One of the benefits of the post-cleanse questionnaire is we get to understand what you experience during the cleanse. As everyone is different, we can’t assume you’ll all feel the same. That said, what most people find the hardest, not surprisingly, is missing solids. Most people at the end of a cleanse cannot wait to chew again! When you do, you’ll find your taste buds are re-sensitised – you’ll be amazed at the sweetness of a blueberry and how good it feels to eat an apple.

What do I do after a cleanse?
  • Take this opportunity to slowly and mindfully re-introduce foods.
  • Eat lots of fresh fruit and vegetables.
  • Soups and bone broth are a great way to continue the gut healing process.
  • Eat small amounts and take your time to chew.
  • Avoid alcohol, dairy, grains and animal protein for at least the first day after the cleanse and if possible, the first three.
  • You can re-introduce coffee but be mindful of how much you consume as you’re likely to be more sensitive to the caffeine.
  • This is a great opportunity for you to reset your relationship with food, so think about the healthy habits you’d like to introduce and plan out your nutrition accordingly.
What days do you deliver?

Delivery is available Mondays, Tuesdays, and Fridays in and around Buckinghamshire, UK. We hope we expand to other areas in the future.

Is there a delivery charge?

Delivery is free within 10 miles of Penn and is charged at a flat rate of £15 beyond that.

How far in advance do I need to book my cleanse?

We need at least 48 hour’s notice before starting your cleanse.

Is it possible to change the date of my cleanse?

We will try and accommodate a change of date if possible but we do schedule in the delivery of the ingredients 48 hours in advance, so it may not be possible. Please email us to find out.

If I do not fill in the pre-cleanse questionnaire, will I still receive my cleanse?

We will chase you once to fill in the questionnaire as we’d really like to make sure we have tailored it to your needs, however if we do not hear back, we will deliver a general cleanse.

How long do the juices and mylks last?

Please refer to the “Use by” sticker on each bottle. Cold-pressed juices and mylks last up to 5 days from when they were made.

The juices and mylks have separated, does that mean they have gone off?

No, cold-pressed juices naturally separate. If they are still within their use by date, you just need to shake them up and enjoy!

How do I store the juices and mylks?

It is important to ensure they are kept refrigerated.

What do you mean by cold pressed juice?

We make cold pressed juice with a special juicer that uses hydraulic pressure and a slow pulverizer to juice fruit and veggies. Standard juicers, known as centrifugal juicers, use an ultra-fast spinning blade to extract the juice. The blades spin so quickly they generate heat, which ends up breaking down the important enzymes in the fruit and vegetables. The rapid spinning also lets air into the mix, oxidising the juice, which further breaks down its nutrients. This results in a less nutritionally beneficial juice. Cold pressed juice retains around 30% more nutrients.

Can you recycle the bottles?

Please recycle each bottle after use. Unfortunately, at this point in time, we cannot re-use them but for regular customers, we have a milk bottle system whereby we use glass bottles and will collect and re-use old bottles, when we deliver the new ones. We are striving towards having an environmentally sustainable health business, after all, we are hippies at heart!

What is collagen?

Collagen is a natural animal protein. We use grass-fed, sustainably sourced, organic beef collagen.This is not suitable for vegetarians or vegans.

Can I recycle the packaging?

Yes, please do. We are striving to create an environmentally sustainable company so please help us on our mission by recycling.

What days of the week do you deliver?

Deliveries are done on a Monday.

How much is delivery?

Delivery within 5 miles of HP10 8HB is free of charge.

All subscriptions are delivered for FREE.

All juices and cleanses have a flat rate delivery fee of £15.

Functional protein balls have a flat rate delivery fee of £3.40.

What happens if you try to deliver and i’m not in?

We cannot leave deliveries unattended if you’re not in, for fear of the products spoiling. We will return the products to our manufacturing facility and try to re-arrange delivery with you, which may involve an additional charge.

What can I do if i want to change delivery day or time?

Our products are made to order and ingredients are sourced the day before manufacturing so we require 48 hours notice if you wish to change any of the delivery details.

Can i specify the delivery window?

You will be given a 2 hour delivery window, if you have a specific time request, please note in on the checkout page with your order and we will do our best to accommodate.

Why aren’t all delivery options showing as available?

Due to our products being made to order, we have to limit the amount of orders for a particular product we can accept for each delivery day. If your desired delivery date isn’t available, it will be because you are ordering within the required 48 hour notice window or we have exceeded the number of order we can deliver that day.

What time do you deliver?

Deliveries will be made either between 12-2pm, 2-4pm and 4-6pm

How will the products arrive?

Our goal is to keep the company carbon neutral-the planet is important to us! We offer a milk bottle type rotation system for our drinks to regular customers, so we collect the empty glass bottles as we deliver your new order. Our bottles are kept refrigerated during their journey to you, to ensure maximum freshness, and will arrive in a bag or carton. Please place them in the fridge as soon as you receive them.
Our functional snacks will either arrive by post or if we’re in the area delivering juices, we’ll deliver them to your door.

What area do you deliver to?

Delivery is currently available within Buckinghamshire. However you may see our products popping up in cafes, gyms and yoga studios further afield.


Meal-replacement juices

Are the juices high in sugar?

Even though natural sugars are better for you than the likes of white caster sugar, your body still processes it the same, and it still triggers insulin. Part of our mission is to make nutrient-dense functional food, so our juices contain as little natural sugars, aka fruit, as possible. We add just enough apple or pear to complement the vegetables.

What do the juices taste like?

Each juice tastes slightly different so you have variety, and we’ve added just enough ginger, citrus or apple, to complement the vegetables.

Our number one goal is to make our juices as nutrient-dense as possible so their flavour is clean and fresh, unlike shop bought juice. And as well as being healthy, they taste delicioius!

What days do you deliver?

Delivery is available Mondays, Tuesdays, and Fridays in and around Buckinghamshire, UK. We hope we expand to other areas in the future.

How long do the juices and mylks last?

Please refer to the “Use by” sticker on each bottle. Cold-pressed juices and mylks last up to 5 days from when they were made.

How do I store the juices and mylks?

It is important to ensure they are kept refrigerated.

What do you mean by cold pressed juice?

We make cold pressed juice with a special juicer that uses hydraulic pressure and a slow pulverizer to juice fruit and veggies. Standard juicers, known as centrifugal juicers, use an ultra-fast spinning blade to extract the juice. The blades spin so quickly they generate heat, which ends up breaking down the important enzymes in the fruit and vegetables. The rapid spinning also lets air into the mix, oxidising the juice, which further breaks down its nutrients. This results in a less nutritionally beneficial juice. Cold pressed juice retains around 30% more nutrients.

Can you recycle the bottles?

Please recycle each bottle after use. Unfortunately, at this point in time, we cannot re-use them but for regular customers, we have a milk bottle system whereby we use glass bottles and will collect and re-use old bottles, when we deliver the new ones. We are striving towards having an environmentally sustainable health business, after all, we are hippies at heart!

What does collagen do?

Collagen is an easily digestible, hypoallergenic form of protein. It is great for supporting healthy hair, skin and nails and muscle repair.

What days of the week do you deliver?

Deliveries are done on a Monday.

How much is delivery?

Delivery within 5 miles of HP10 8HB is free of charge.

All subscriptions are delivered for FREE.

All juices and cleanses have a flat rate delivery fee of £15.

Functional protein balls have a flat rate delivery fee of £3.40.

Where do you offer free delivery to?

Within 5 mile radius of Penn, in Buckinghamshire.

What happens if you try to deliver and i’m not in?

We cannot leave deliveries unattended if you’re not in, for fear of the products spoiling. We will return the products to our manufacturing facility and try to re-arrange delivery with you, which may involve an additional charge.

What can I do if i want to change delivery day or time?

Our products are made to order and ingredients are sourced the day before manufacturing so we require 48 hours notice if you wish to change any of the delivery details.

Can i specify the delivery window?

You will be given a 2 hour delivery window, if you have a specific time request, please note in on the checkout page with your order and we will do our best to accommodate.

Why aren’t all delivery options showing as available?

Due to our products being made to order, we have to limit the amount of orders for a particular product we can accept for each delivery day. If your desired delivery date isn’t available, it will be because you are ordering within the required 48 hour notice window or we have exceeded the number of order we can deliver that day.

What time do you deliver?

Deliveries will be made either between 12-2pm, 2-4pm and 4-6pm

How will the products arrive?

Our goal is to keep the company carbon neutral-the planet is important to us! We offer a milk bottle type rotation system for our drinks to regular customers, so we collect the empty glass bottles as we deliver your new order. Our bottles are kept refrigerated during their journey to you, to ensure maximum freshness, and will arrive in a bag or carton. Please place them in the fridge as soon as you receive them.
Our functional snacks will either arrive by post or if we’re in the area delivering juices, we’ll deliver them to your door.

What area do you deliver to?

Delivery is currently available within Buckinghamshire. However you may see our products popping up in cafes, gyms and yoga studios further afield.


Supplementary juices

Are the juices high in sugar?

Even though natural sugars are better for you than the likes of white caster sugar, your body still processes it the same, and it still triggers insulin. Part of our mission is to make nutrient-dense functional food, so our juices contain as little natural sugars, aka fruit, as possible. We add just enough apple or pear to complement the vegetables.

What do the juices taste like?

Each juice tastes slightly different so you have variety, and we’ve added just enough ginger, citrus or apple, to complement the vegetables.

Our number one goal is to make our juices as nutrient-dense as possible so their flavour is clean and fresh, unlike shop bought juice. And as well as being healthy, they taste delicioius!

What days do you deliver?

Delivery is available Mondays, Tuesdays, and Fridays in and around Buckinghamshire, UK. We hope we expand to other areas in the future.

How long do the juices and mylks last?

Please refer to the “Use by” sticker on each bottle. Cold-pressed juices and mylks last up to 5 days from when they were made.

How do I store the juices and mylks?

It is important to ensure they are kept refrigerated.

What do you mean by cold pressed juice?

We make cold pressed juice with a special juicer that uses hydraulic pressure and a slow pulverizer to juice fruit and veggies. Standard juicers, known as centrifugal juicers, use an ultra-fast spinning blade to extract the juice. The blades spin so quickly they generate heat, which ends up breaking down the important enzymes in the fruit and vegetables. The rapid spinning also lets air into the mix, oxidising the juice, which further breaks down its nutrients. This results in a less nutritionally beneficial juice. Cold pressed juice retains around 30% more nutrients.

Can you recycle the bottles?

Please recycle each bottle after use. Unfortunately, at this point in time, we cannot re-use them but for regular customers, we have a milk bottle system whereby we use glass bottles and will collect and re-use old bottles, when we deliver the new ones. We are striving towards having an environmentally sustainable health business, after all, we are hippies at heart!

What days of the week do you deliver?

Deliveries are done on a Monday.

How much is delivery?

Delivery within 5 miles of HP10 8HB is free of charge.

All subscriptions are delivered for FREE.

All juices and cleanses have a flat rate delivery fee of £15.

Functional protein balls have a flat rate delivery fee of £3.40.

Where do you offer free delivery to?

Within 5 mile radius of Penn, in Buckinghamshire.

What happens if you try to deliver and i’m not in?

We cannot leave deliveries unattended if you’re not in, for fear of the products spoiling. We will return the products to our manufacturing facility and try to re-arrange delivery with you, which may involve an additional charge.

What can I do if i want to change delivery day or time?

Our products are made to order and ingredients are sourced the day before manufacturing so we require 48 hours notice if you wish to change any of the delivery details.

Can i specify the delivery window?

You will be given a 2 hour delivery window, if you have a specific time request, please note in on the checkout page with your order and we will do our best to accommodate.

Why aren’t all delivery options showing as available?

Due to our products being made to order, we have to limit the amount of orders for a particular product we can accept for each delivery day. If your desired delivery date isn’t available, it will be because you are ordering within the required 48 hour notice window or we have exceeded the number of order we can deliver that day.

What time do you deliver?

Deliveries will be made either between 12-2pm, 2-4pm and 4-6pm

How will the products arrive?

Our goal is to keep the company carbon neutral-the planet is important to us! We offer a milk bottle type rotation system for our drinks to regular customers, so we collect the empty glass bottles as we deliver your new order. Our bottles are kept refrigerated during their journey to you, to ensure maximum freshness, and will arrive in a bag or carton. Please place them in the fridge as soon as you receive them.
Our functional snacks will either arrive by post or if we’re in the area delivering juices, we’ll deliver them to your door.

What area do you deliver to?

Delivery is currently available within Buckinghamshire. However you may see our products popping up in cafes, gyms and yoga studios further afield.


Functional protein balls

When should I eat the functional protein balls?

Anytime! They are a healthy and delicious snack that should be enjoyed guilt free whenever you fancy them. They can be eaten with a hot drink when you might usually go for a biscuit or as a mid afternoon snack.

What is the average calorie count of the protein balls?

The functional protein balls are circa 110 calories each, however more importantly, they are a great source of healthy fats, protein and fibre.

What is collagen?

Collagen is a natural animal protein. We use grass-fed, sustainably sourced, organic beef collagen.This is not suitable for vegetarians or vegans.

What does collagen do?

Collagen is an easily digestible, hypoallergenic form of protein. It is great for supporting healthy hair, skin and nails and muscle repair.

What is Maca?

Maca is a Peruvian root vegetable from the Radish family, it can safely be taken in small amounts daily.Maca has gained a reputation for helping balance hormones and reverse hypothyroidism. It is an endocrine adaptogen, meaning that it does not contain any hormones, but rather it contains the nutrients necessary to support normal hormone production.

What are probiotics?

Probiotics are live bacteria and yeasts promoted as having various health benefits. They promote a healthy digestive tract and a healthy immune system.

Are they suitable for vegans?

All of the flavours can be vegan if you avoid the bee pollen and collagen add-ons.

Do they contain nuts/other allergens?

All the protein balls contain nuts other than the cacao nut free flavour, which is made purely from seeds.

How many protein balls make up a portion? Would it be unhealthy to eat more than one a day?

We recommend 1 per serving. They are an ideal pre or post-work out snack and the perfect way to beat the post-lunch slump. You can have more than 1 a day, but please note there is some natural sugar in each ball, albeit less than others on the market, and the Recommended Daily Allowance is 30g per day for an adult.

Are they appropriate to eat as a pre or post work-out snack?

They are an ideal pre or post-work out snack and the perfect way to beat the post-lunch slump as they are a great natural source of protein, healthy fats and fibre.

Are the ingredients organic?

Where possible we source organic ingredients, however we cannot guarantee they all are due to availability.

Are the ingredients locally sourced?

Due to costing and availability this is something that we are unable to do at the moment, however the company is very ethically conscious and is looking to do all it can for planet earth and its people. Hopefully in the future this is something that will become more viable. If you are a local farm owner or have any ideas on this topic please get in touch.

Can I recycle the packaging?

Yes, please do. We are striving to create an environmentally sustainable company so please help us on our mission by recycling.

Are they suitable for children?

All flavours and add-ons are in theory suitable for children as they are natural. However please note all flavours bar the cacao nut free, contain nuts. We have specifically created Children’s No Nonsense, Nut Free Healthy Snacks which contain organic greens and do not contain any nuts, so they are suitable for school lunch boxes.

Are the protein balls compatible with your juice cleanses?

When on a cleanse we recommend avoiding solids, if possible. However, lots of people have enjoyed adding them into their post-cleanse diet, safe in the knowledge that they are a natural, low sugar snack.

How long do they last for?

They last 2-3 weeks once opened. Please keep them refrigerated once opened.

Where should I store them?

Please keep them refrigerated once opened.

Can I bulk buy them?

We sell them in packs of 5, 10 and 15 so that you have enough for your family for a week or 2, if you’d like more, please just order multiple packs.

What is the sugar content of the protein balls?

Each ball contains circa 6g of sugar. The date-free cinnamon & oat balls contain the least, with only 3.4g

What makes your products better than those readily available in supermarkets?

These kind of protein balls are very popular now, which is great, but unfortunately, a lot of what’s available is very high in sugar. Even natural sugars cause an insulin spike, so it’s important to stick to the Recommended Daily Allowance of 30g per adult. There is a handy traffic light system issued by the government which indicates that over 22.5g of sugar is considered high and a lot of what’s on the market falls into this category. We have also designed these snacks to be functional, so each add-on will support you in achieving a specific health goal.

What days of the week do you deliver?

Deliveries are done on a Monday.

How much is delivery?

Delivery within 5 miles of HP10 8HB is free of charge.

All subscriptions are delivered for FREE.

All juices and cleanses have a flat rate delivery fee of £15.

Functional protein balls have a flat rate delivery fee of £3.40.

Where do you offer free delivery to?

Within 5 mile radius of Penn, in Buckinghamshire.

What happens if you try to deliver and i’m not in?

We cannot leave deliveries unattended if you’re not in, for fear of the products spoiling. We will return the products to our manufacturing facility and try to re-arrange delivery with you, which may involve an additional charge.

What can I do if i want to change delivery day or time?

Our products are made to order and ingredients are sourced the day before manufacturing so we require 48 hours notice if you wish to change any of the delivery details.

Can i specify the delivery window?

You will be given a 2 hour delivery window, if you have a specific time request, please note in on the checkout page with your order and we will do our best to accommodate.

Why aren’t all delivery options showing as available?

Due to our products being made to order, we have to limit the amount of orders for a particular product we can accept for each delivery day. If your desired delivery date isn’t available, it will be because you are ordering within the required 48 hour notice window or we have exceeded the number of order we can deliver that day.

How will the products arrive?

Our goal is to keep the company carbon neutral-the planet is important to us! We offer a milk bottle type rotation system for our drinks to regular customers, so we collect the empty glass bottles as we deliver your new order. Our bottles are kept refrigerated during their journey to you, to ensure maximum freshness, and will arrive in a bag or carton. Please place them in the fridge as soon as you receive them.
Our functional snacks will either arrive by post or if we’re in the area delivering juices, we’ll deliver them to your door.

What area do you deliver to?

Delivery is currently available within Buckinghamshire. However you may see our products popping up in cafes, gyms and yoga studios further afield.

Kids Protein Balls

What is the sugar content of each serving?

One of our key objectives was to drive down the sugar content, even if it’s in a natural form (dates), so these contain 5g of sugar, <40% lower than market equivalents.

How long do they last?

They will last 2-3 weeks if kept in the fridge.

How can I order them?

You can order them through this website, by adding them to your basket, we will them either post them or deliver them to you.

Are they available to buy in any shops?

Currently they are only available online and we post them out or deliver them to your home. In the future, if the demand is there, we would look to sell them through schools, cafes and leisure centres.

Are they sold individually?

At the moment, they are sold in snack packs of 5, 10 or 15. The idea is for you to stock up on healthy snacks and have enough to last you and the family for a week or more. In the future, if there is the demand for individual ones, we will certainly look to make that happen for you- so please do let us know your feedback on what would be most useful!

How much is delivery?

Delivery within 5 miles of HP10 8HB is free of charge.

All subscriptions are delivered for FREE.

All juices and cleanses have a flat rate delivery fee of £15.

Functional protein balls have a flat rate delivery fee of £3.40.

Where do you offer free delivery to?

Within 5 mile radius of Penn, in Buckinghamshire.

What happens if you try to deliver and i’m not in?

We cannot leave deliveries unattended if you’re not in, for fear of the products spoiling. We will return the products to our manufacturing facility and try to re-arrange delivery with you, which may involve an additional charge.

What can I do if i want to change delivery day or time?

Our products are made to order and ingredients are sourced the day before manufacturing so we require 48 hours notice if you wish to change any of the delivery details.

Can i specify the delivery window?

You will be given a 2 hour delivery window, if you have a specific time request, please note in on the checkout page with your order and we will do our best to accommodate.

Why aren’t all delivery options showing as available?

Due to our products being made to order, we have to limit the amount of orders for a particular product we can accept for each delivery day. If your desired delivery date isn’t available, it will be because you are ordering within the required 48 hour notice window or we have exceeded the number of order we can deliver that day.

How will the products arrive?

Our goal is to keep the company carbon neutral-the planet is important to us! We offer a milk bottle type rotation system for our drinks to regular customers, so we collect the empty glass bottles as we deliver your new order. Our bottles are kept refrigerated during their journey to you, to ensure maximum freshness, and will arrive in a bag or carton. Please place them in the fridge as soon as you receive them.
Our functional snacks will either arrive by post or if we’re in the area delivering juices, we’ll deliver them to your door.

What area do you deliver to?

Delivery is currently available within Buckinghamshire. However you may see our products popping up in cafes, gyms and yoga studios further afield.